Privacy Policy
Last Updated: November 6, 2025
Higher Level Coaching ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our SMS messaging program.
Information We Collect
When you opt in to receive SMS messages, we collect:
Your mobile phone number
Your name (if provided)
Date and time of opt-in
Message delivery and engagement data
Service-related information you share with us
How We Use Your Information
We use your information to:
Deliver SMS messages you've subscribed to receive
Send appointment reminders and service updates
Provide customer support
Improve our messaging services
Maintain opt-out and preference records
Comply with legal requirements
Sharing Your Information
We respect your privacy and do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors who help us deliver SMS messages (subject to confidentiality agreements)
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
We do not share your mobile number with third parties for their own marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your mobile number and related information for as long as you remain subscribed to our SMS program. After you opt out, we retain only the minimum information necessary to honor your opt-out request and comply with legal obligations.
Your Privacy Rights
You have the right to:
Opt out of SMS communications at any time
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent to data processing
To exercise these rights, contact us at higherlevel@hl-mediamarketing.com
Third-Party Links
SMS messages may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
Children's Privacy
Our SMS program is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the most recent changes. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
For questions about this Privacy Policy, contact:
Higher Level Coaching
18504 Diego Pl
Email: higherlevel@hl-mediamarketing.com